Open This Page Before You Message Support
Most of what you ask us falls into a handful of buckets: getting into your account from a new phone, moving money in through bKash, Nagad or Rocket, and knowing what a withdrawal check actually looks for. We built this page instead of pointing you straight to a long terms document, because a quick scroll here answers more than a support ticket
usually does, and it saves you the wait. Switch from the pipvip app to a mobile browser mid-session and your login, open games and wallet balance carry over — that's a question we get often enough to answer up front. Deposits clear through the same wallet apps you already use for bills, so there's no new interface to learn; you open bKash,
Nagad or Rocket, send to the account number shown on your deposit page, and confirm with your usual PIN. Withdrawal questions usually come down to one thing — matching your registered wallet name to your account details, which is the step our support team checks before releasing funds. Below you'll find account, payment and access answers grouped by topic, alongside the login
flow, device behaviour and the support paths open to you.
- bKash
- Nagad
- Rocket